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The original item was published from 8/25/2017 7:56:16 AM to 8/25/2017 11:49:40 AM.
Posted on: August 25, 2017
[ARCHIVED] Tarrant County 911 phone lines out in majority of Westlake. Call 817-743-4522 for emergencies.
Tarrant County 911 informed our Keller Police of a 911 OUTAGE in the majority of Westlake and portions of northern Keller. We're told that sections of northern Southlake, Roanoke and Denton County have also been affected, with both landline and cell phone calls not getting through to the appropriate 911 dispatch centers.
Tarrant County is investigating this issue and hopes to have it repaired quickly. In the meantime, Westlake residents north of Mount Gilead and Dove, Keller residents north of Mount Gilead , and Southlake residents north of Dove and west of White Chapel are advised to contact NETCOM 911 through the non-emergency dispatch number: 817-743-4522.
The NETCOM partner cities' (including Westlake) SirenGPS service is also still working, with data and location information from calls coming through even when the phone calls themselves do not.
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