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1. How to I obtain a building permit?

All permits are now submitted online via our MyGov. In order to pull permits, applicant or contractors must first be registered in the system.

Westlake MyGov Portal

2. How do I calculate the cost of my building permit?

Fees are calculated based on our fee schedule (Ordinance 896). In addition fees may also be estimated online by selecting the type of project and entering your square footage and valuation here.

Estimate Fees

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1. How do I register with the Town?

Contractors may register with the Town by visiting this link here.

2. How much are contractor registrations?

Some contractors pay different fees or no fees depending on the type of work. You can estimate how your contractor registration fee will be here.

3. How long is my contractor registration good for?

Most contractor registrations are good for two years. However some registrations may be only valid for one year. You can view which how long each registration is here.

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1. What is my HOA responsible for?

Responsibilities of an HOA are outlined in a Development Agreement between the initial developer of the property and the Town. HOAs are typically responsible for all private infrastructure, public and private open spaces, and landscape and irrigation in public or private ROW. Maintenance responsibilities for a particular HOA in Westlake can be found by viewing this map here. You may also view the different types of Open Spaces that are maintained throughout the Town by viewing this map here.

2. Does my subdivision have an HOA?

All new residential subdivisions require HOAs to be in place. You can view if your property is within an HOA area by visiting our HOA Map.

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1. Where can I find the answers to my frequently asked questions?

Use the FAQs module to easily find answers to the questions you ask the most.

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1. What are your office hours and where are you located?

The court’s physical address is: 1500 Solana Blvd, Bldg 7, Suite 7201, Westlake, TX 76262. You may use this address to find driving directions from your current location to the court office.

Our lobby hours of operation are from 9:00 am to 4:00 pm, Monday through Friday (excluding holiday closures). On the evenings when a plea docket is scheduled, which is usually two Wednesday’s a month, the courtroom opens at 3:45 pm to begin the check-in process for the docket. 

Also, we do not close the office during the lunch period. However, this is our busiest time of day, so please allow extra time (10-15 minutes) if you would like to come in on your lunch break.

2. Why does it take so long for you to get my citation?

Your citation information must be filed in the court office - by the police officer - prior to the clerk assisting you with payment or any case-processing activities. Citations are issued through the Keller Police Department and they transport their information to us either electronically or via courier two to three times per week. This may cause a delay in the court office receiving the original document from the police facility.

According to law, you may not present your copy of the document and use this to process your case. This is the equivalent of you (as the defendant) attempting to file the charges against yourself.

3. Why was I ticketed by a Keller police officer?

The Town of Westlake does not have its own police department. We have entered into an interlocal agreement with the City of Keller in order to provide these day-to-day police services.

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1. What does my tax bill look like?

If you live in Tarrant County you can enter you account number, address, or name and receive an e-statement of your property at this link.

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1. What do I do if I did not get credit for my last payment?

Please contact Dianna Orender at 817.490.5732 or email her at utilitybilling@westlaketx.gov. Please note your account number, billing month, date of payment, and form of payment with check number if applicable.

2. I think I have a water leak? Who do I need to contact to come out to my home?

Please contact Public Works at 817.490.5732 or if it is after hours, call 817.490.5729.