At the December 7, 2020 Town Council meeting, rate consultant NewGen Strategies & Solutions presented a proposed rate increase. Key drivers included an increase in customers, projected sewer consumption, and operation expenses.
On December 14, 2020, Town Council accepted and passed Ordinance 917, establishing a new wastewater rate and fee schedule.
The Public Works Department is responsible for utility billing, infrastructure maintenance, water/sewer line maintenance, water meter installation/maintenance, and utility line locates.
Backflow inspections are administered by SC Tracking. They can be contacted at 1-866-232-0174.
Additional responsibilities include:
Trash/recycling requests & feedback
Eye on Water program
Road, signal, & signage maintenance
Water conservation efforts
The Public Works Department strives to offer a high level of service efficiently and transparently. If you have a service request during regular office hours, please call 817-490-5732 or email firstname.lastname@example.org. After hours, please call 817-490-5729.