Public Works News & Updates

Latest updates from the Public Works Department regarding utility billing, street/sign maintenance, trash/recycling, and water/sewer repairs.

Winter Quarter Averaging Begins in December

Posted October 28, 2019

Winter Quarter Averaging determines your sewer bill. Your water usage from December, January, & February are averaged together, and your sewer will be billed using that average.

Please visit our dedicated page for more information.

Residents who Pay Online via their Bank

Posted November 4, 2019

If you pay your utility bill via your bank's website or app, now is a great time to make sure that the Town's mailing address & your utility account numbers are up to date & accurate. The end of the calendar year is a great time to make sure everything is up to date!

Residents who transferred in-town or took over a family member's account without moving, please double-check your account numbers. Every time an account changes hands, the number changes. 

Residents who moved to Westlake before July 2017 may still be using Town Hall's old address at 1301 Solana Blvd. That forwarding request is about to expire, so PLEASE double-check the mailing address that your bank is using. We don't want anyone's payments being delayed over a mail snafu! Here is the Town's current mailing address:

Town of Westlake
1500 Solana Blvd
Bldg 7, Ste 7200
Westlake, TX  76262

You can also sign up for automatic bank draft through your online utility account. Here is the quick setup guide to get you started. Keep in mind that you must update your password before the system will give you access to most functions.

If you need help, please feel free to call (817-490-5732) or email your public works assistant, Dianna Orender.

Dove/Ottinger to be Repaired in Early August

Updated September 20, 2019

Reliable Paving will soon be repairing & sealing the stretch of Dove/Ottinger Road between Davis Blvd & the Academy. Repairs will begin August 5th and should take around two weeks, weather permitting.

Please be aware & let your neighbors know we may experience lane closures and detours. Our local cyclists may want to plan a different route during that time. Please call or email the Public Works Department if you require further details.

UPDATE: Crack sealing will go on for the next two weekends (08/31 & 09/07). Once that is complete, crews will begin the re-striping, which should take about a week, weather permitting.

UPDATE: Crack sealing should be finished up this Saturday (09/21). Striping will take place as soon as that is complete.

Frontier Internet Outages

Posted July 10, 2019

We have been getting reports from some Frontier customers that they are experiencing an interruption to their internet service. Frontier customer service is quoting our residents 10-14 days before they can come out for repairs.  We are in touch with Frontier regarding this issue. 

Here is the website Frontier provided that allows us to check on service outages.

And here are the contacts that you may call or email if you have problems: 

Area GM – Ryan O’Neill – 940-765-1187

SVP & GM – Pedro Correa – 469 – 646 – 9026