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Hi, my name is Dianna and I’m the Utility and Facility Coordinator for the Town of Westlake. I’m the one who sets up your utility account when you move to Westlake. I also answer your water bill questions and trash pickup requests. I take work order requests in case our field technicians need to fix anything around town. Internally, I help the Public Works and Facilities staff stay on track with work orders and invoices. I also manage the water quality reporting to county, state, and federal agencies. Our Public Works field technicians do the testing and I make sure the results are reported. There’s a lot of checking in when it comes to our water quality. I love our beautiful town, so if you see something making it less than beautiful, you can call me! Trash in the road, missing or damaged signs, potholes, unruly turtles…. All issues we’ve taken care of before.
My top 3 most frequent resident conversations:
If you have questions, you can always call or email me. If you don’t want to do any of that, you can always check in with our website! We are updating it all the time and there is a lot of information there.
There are a lot of privileges to working in such a small town and one of my favorites is that when I talk to residents, they’re more than just an account number to me. If there’s a problem, we will look at it together. If there’s not a problem and you just want to talk about how great Westlake is, I am also available for that conversation.