Utility Billing

The Town of Westlake provides water, sewer, and trash services to our residents. 

Here are the new set up fees 2023 (effective 10/01/2022)

Here are the new 2023 water & sewer rates (effective 10/01/2022)

Utility Billing functions under the Public Works Department. We are located in Town Hall, on the Solana Terrace campus at 1500 Solana Blvd. If you need directions, please call Dianna with the Public Works Department at 817-490-5732.

New Residents & Account Transfers

If you are moving to Westlake or transferring from another Westlake residence, please fill out this account setup form. Deposits will vary based on the size of the meter(s) placed at the house. The Public Works Department can help you determine your deposit amount (these usually run from $90 to $800 for residential accounts).

Account Updates

If you need to update account information such as name, mailing address, or email/print bill options, please send notice in writing. You can write the change on your payment coupon, mail a note, or send an email to Dianna in Public Works. 

We also appreciate having current phone numbers & emails on file, just in case we need to contact you. Reasons for contacting you may include neighborhood meetings, road closures near your home, or emergency updates, such as gas leaks or boil water advisories. We will NEVER sell or distribute your private information to anyone. We take your privacy very seriously.

Departing Residents

Please fill out this Account Termination form. This is just a short form that allows us to document when you are moving. It ensures that you are not billed for services after you’ve moved out.

**If you are signed up for auto-draft, your final bill will not be drafted**

Paying Your Bill

The Town of Westlake accepts payments made by cash, money orders, check, and credit card (MasterCard, Visa, & Discover). You can also sign up for automatic bank or credit card drafts. Please visit our "Pay Your Water Bill" page for more information.

Trash & Recycling

Regular trash & recycling pickup service is every Friday, with bulk pickup every 2nd & 4th Fridays of the month. For more information on our trash pickup services, please visit our "Trash & Recycling" page.

2023 Utility Billing Dates

^{Updated November 14, 2022}

Everything will be done to adhere to this schedule. Due dates are also the auto-draft dates for both bank drafts & credit card drafts. For instructions on setting up your account to auto-draft, see this page for instructions on how to log into your online account.

January
Billing: 9
Due Date: 27

February
Billing: 8
Due Date: 27

March
Billing: 8
Due Date: 29

April
Billing: 10
Due Date: 28

May
Billing: 5
Due Date: 26

June
Billing: 8
Due Date: 29

July
Billing: 10
Due Date: 27

August
Billing: 8
Due Date: 29

September
Billing: 8
Due Date: 27

October
Billing: 6
Due Date: 27

November
Billing: 8
Due Date: 29

December
Billing: 7
Due Date: 28